GDPR Privacy Statement
GDPR Introduction:
At Home Sweet Paws, I am committed to maintaining the trust of my clients by handling their personal data responsibly and protecting their rights to data protection under the General Data Protection Regulation (GDPR). This policy outlines how I collect, process, and protect your personal data as a pet sitter service.Personal Data I Collect:
I may collect the following personal data from my clients and their pets:- Identifying Information: Full name, email address, phone number, and postal address of my client.
- Contact Details: Information about your pet, including breed, age, weight, and any health issues.
- Special Diets or Needs: Information about your pet's diet, allergies, or any specific needs.
- Payment Details: Information about payment methods, however I do not store any client bank account or credit card details on my site.
How I Use Your Personal Data:
I primarily use your personal data to provide pet sitting services. The data collected will be processed for the following purposes:- Service Booking and Provision: To process your booking, schedule and provide pet sitting services.
- Health and Safety: To identify potential allergies or health issues that may impact your pet's well-being.
- Payment and Refund: To manage payment transactions and process refunds.
- Communication: To contact you with updates, notifications, and other important messages.
How I Store Your Personal Data:
I store your personal data in a secure database within the European Economic Area (EEA), using industry-standard encryption methods to protect your data. Access to your personal data is restricted to myself and contractors of Home Sweet Paws.Who Has Access to Your Personal Data:
- Staff: I have access to your personal data.
- Contractors: My contractors, such as veterinarians, may have access to your personal data on a need-to-know basis.
- Service Providers: I engage service providers, such as IT support, to access your personal data to perform their functions.
Your Rights under GDPR:
You have the following rights to your personal data under the GDPR:- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request correction of any inaccuracies in your personal data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restriction: Request restriction of processing of your personal data.
- Right to Data Portability: Request a copy of your personal data in a commonly used format.